Costa Tropical Wellness Retreat

1. Who We Are
We are the organisers of the Costa Tropical Wellness Retreat, providing wellness experiences including accommodation, activities, and holistic services.
For any privacy-related questions, you can contact us at:
Spaincostaevents@gmail.com
+44 7957879904

 2. What Information We Collect
When you book or enquire, we may collect:
Full name
Email address
Phone/WhatsApp number
Emergency contact details
Health information (if relevant to your stay)
Payment details (processed securely via third-party providers)
We only collect information necessary to provide you with the best retreat experience.

3. How We Use Your Information
We use your information to:
Process your booking
Communicate important retreat details
Ensure your safety and wellbeing
Provide customer support
Improve our services
We do not sell or share your data for marketing purposes.

4. Payment Information
All payments are handled through secure third-party providers (such as Stripe, Revolut, Wise, or PayPal).
We do not store your card or banking details.

 5. Sharing Your Information
We may share limited information with:
Accommodation providers (for room allocation)
Retreat facilitators (only if relevant to your care)
We will never share your data unnecessarily or with unrelated third parties.

 6. Data Storage & Security
Your data is stored securely and only accessed when necessary.
We take reasonable steps to protect your information from:
Loss
Misuse
Unauthorised access

 7. How Long We Keep Your Data
We keep your data only as long as necessary for:
Managing your booking
Legal or accounting purposes
After that, your data is securely deleted.

8. Marketing & Communication
We may contact you about:
Your booking
Future retreats or offers
You can opt out at any time by simply messaging us: 👉 “Unsubscribe”

9. Photos & Media
Photos/videos may be taken during the retreat for promotional use.
We will always respect your wishes if you prefer not to appear
Please inform us in advance

10. Your Rights (GDPR)
You have the right to:
Access your data
Request correction
Request deletion
Withdraw consent
To do so, contact us anytime.
11. Agreement
By booking or submitting your details, you agree to this Privacy Policy.